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Our Process


When you are ready to find the perfect SWAG (Stuff We All Get) for your employees, customers, or potential clients, our knowledgeable team will walk you through the entire process – helping you make the best decisions for you and your needs.

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You’ll be assigned a sales representative who will guide you through the process.


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Find out your needs

Your sales representative will work with you to identify your needs.


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Present Best Options

Once your needs have been identified, you’ll be presented with options that best fulfill those needs.


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Determine Time Frame and Turn around​

After reviewing the options, we will work with your to set a timeline that satisfies both your time frame and the time need to excute your order.


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You will then be given proofs for the items you have chosen to be reviewed, before placing your order.


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Once you have reviewed the proofs, you will then place your order for the items and the quantity you would like.


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After your order has been placed and following the timeline we created, we will pack deliver the items to you. All you have to do is enjoy them!


Read what our customers think.

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“Summer with IMS has helped us find just the right products for our company. She always brings multiple samples of different items, including Richardson hats, safety shirts, Columbia vests, and more for us to choose from and always keeps us within our budget!”

Weston Barrix

Vice President

Wade Electric

Local Customer Service
“Carolyn has developed a great partnership with us here at Ingram Content Group. They have provided us with quality products at a reasonable price and met our on time delivery deadlines with every order! IMS has been dependable to work with.”

Sarah Henson

Human Resource Generalist

Ingram Content Group


“We have entrusted Lisa at IMS to come up with innovative ideas for promotional items for our President’s Club trips each year. As a local company that has grown to a regional company, we are thankful to know we can always count on Lisa to come up with great products (including Nike, Adidas, OGIO, & The North Face) with a quick turnaround time.”

Sean Seward

Chief Revenue Officer

Visual Edge IT


“PPL has worked with Jerry at IMS since 2012. He has always worked closely with our team to help us choose the most effective promotional items for our existing and prospective clients. We are so thankful for the consistent, reliable service IMS Promos has provided over the years.”

Amy Scarbrough

Vice President

Personnel Placements

Conference Setup
“We are proud of our relationship with IMS and our sales representative Mike. He always provides us with quality promotional items, for a fair price, in a timely manner. They have provided us with many clothing items, including the shirts that our service technicians wear as uniforms each day.”

Lindsey Sanders

Office Manager

Garrett Plumbing

Showroom Options

“We’re big on relationships when it comes to our students and that also rings true with our vendors. The IMS team has been great to work with, letting us know about the latest items coming into their inventory that elevate not only our student’s experience, but that of our donors and employees as well.”

Henry KilPatrick

Managing Director, Marketing

Jackson State Community College

Ready to find your perfect Swag?
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